Made by @indie_saas
If your support team keeps answering the same questions that are already documented, this tool helps deflect those tickets without introducing risk.
It answers only from your public API docs, cites the source, and refuses to answer when the docs don't cover the question — escalating to a human instead.
Wrong answers slow you down more than no answer — so refusal is a feature.
No helpdesk. No AI agent. No guessing.
Built by a founder who’s answered support tickets personally
Why this matters for your team
It acts as a safe first line of support by:
If it can't answer safely, it doesn't answer at all.
Would you trust this instead of answering tickets yourself?
Answers come only from your existing documentation. No hidden knowledge.
When the docs don't cover a question, the tool says so and escalates.
Wrong answers create risk. No answer is often better.
Success is fewer tickets — not higher answer rates.
Evaluate it skeptically.
If it doesn't remove real support work, don't use it.
Built for developer-facing SaaS with public API docs.
